Many factors influence the academic progress of students. The varied academic preparation of the diverse twoyear college student population calls for the entire college community to work in concert to create a positive learning environment that will maximize student learning in mathematics, both inside and outside of the classroom. In a standardsbased learning environment, students are viewed as partners in the learning experience. To nurture that partnership, faculty may need to help students identify their academic strengths and weaknesses, develop strategies to minimize mathematics anxiety, and learn how to take responsibility for their own learning. Faculty, departments, and institutions need to make available to students an effective mathematics placement program. Once a student has enrolled in an appropriate mathematics course, it is essential to provide a supportive learning environment consisting of the classroom, mathematics tutoring labs, learning centers, counselors, support for students with disabilities, and other support services.
Implementation Standard: Student Learning and the Learning EnvironmentMathematics faculty and their institutions will create an environment that optimizes the learning of mathematics for all students. 
Socioeconomic status is the greatest determinant of enrollment and persistence in college for all students. 
Heather Oesterreich, Characteristics of Effective Urban College Preparation Programs, 2000, p. 4 
The diverse student population of twoyear colleges discussed in Chapter 1 presents unique challenges for students, faculty, and institutions. Large numbers of mathematics students need institutional support such as tutoring, financial aid, and childcare. Many students have full or parttime work responsibilities, as well as significant family and personal commitments. Students with disabilities often choose twoyear colleges for their educational needs. Variations in students’ mathematics achievement have long been associated with the demographic issues of socioeconomic status and race/ethnicity. Firstgeneration, immigrant, and international students may face difficulty adjusting to a new educational environment. To address these challenges, students need to assume an active role in their learning. Faculty and institutions need to create a responsive mathematics learning environment that responds to the needs and characteristics of its students.
Each student is entitled to access and support for high quality educational experiences and opportunities–regardless of age, gender, sexual orientation, race, ethnicity, socioeconomic factors, physical and cognitive abilities, or precollege experiences. Creating an appropriate and responsive learning environment for academic success in mathematics is a responsibility that needs to be shared by each person in the institution. The institution needs to provide leadership training and equity training, so that faculty and student support staff acquire the necessary skills to address students’ needs.
Students will be expected to do the following :
Implementation recommendation: The institution will provide all students with quality educational experiences and mathematical opportunities, regardless of distinguishing characteristics or precollege experiences. 
Actions to support this recommendation
Faculty actions:
Departmental/Institutional actions:
Appropriate placement into a mathematics course is critical to a student’s success in mathematics. The outcome of that placement process influences not only the time to program completion but also the student’s selfperception as a learner of mathematics. To assure the best student placement, an institutional placement policy should consider multiple factors. While testing provides important information for placement into mathematics courses, a mandatory placement policy based only on standardized test scores may effectively deny access to necessary courses for some students.(1) Measures such as placement testing, high school preparation, prior exposure to course content, time since high school graduation, enrollment status, enrollment in a study skills course, mathematical selfconcept, attitude toward mathematics, attendance, and educational goals have been shown to be pertinent to student success.(2) Mathematics placement policies should place students into the highestlevel course in which they are likely to be successful. An appeal process should be in place to accommodate the possibility of inaccurate placement.
If the student is not initially placed into a mathematics class appropriately, then the student is at an immediate disadvantage before other factors have the opportunity to influence success. 
Phyllis S. Shaw, An Analysis and Evaluation of Policies and Practices of Student Placement into College Algebra Classes..., Doctoral Dissertation, 1997, p. 6 
Mathematics faculty involvement is essential when developing institutional placement policies prescribing initial placement of students into mathematics courses. The majority of twoyear colleges in the United States rely on standardized tests for placement into the mathematics curriculum,(3) but the validity of these tests as predictors of academic success varies.(4) Initial advising on placement into the mathematics curriculum, mathematics course selection, and the implications of these choices on degree attainment are important considerations for student success and for encouraging more students to enroll in mathematics courses and programs. An advisor can help a student construct a personal profile detailing what the learner knows, wants to know, and needs to know to ensure that the appropriate mathematics class or classes are selected. Students should be encouraged to practice their mathematics skills before taking a placement test, in order to review previously learned concepts. Conversations between students and advisors about course placement engage students as full partners in their education.
Students will be expected to:
Implementation recommendation: A college placement team that includes mathematics faculty will develop policies and procedures for the placement of students into the mathematics curriculum based on an analysis of multiple measures. 
Actions to support this recommendation
Faculty actions:
Departmental/Institutional actions:
How students learn mathematics is influenced by their learning style, defined as “the preferences, tendencies, and strategies that individuals exhibit while learning.”(5) An effective mathematics curriculum is one that provides students of every learning style an opportunity to engage in a topic, connect with the material, and then stretch their learning capacity in other learning modes.(6) Instructional strategies and activities that take cultural, personal interaction, and communication styles into consideration can also contribute to student success, particularly for new students and poorly prepared students, among whom most attrition occurs.(7)
… adults … need to be ready to learn in order to learn. 
AMATYC, Mathematics for the Emerging Technologies, 2003, p. 9 
Research in learning suggests that instructional approaches for children provide similar achievement results as those designed strictly for adults.(8) Though some assumptions about learning apply equally to adults and children, some researchers believe that adults and children learn differently.(9) There is evidence that adults tend to be more selfdirected and prefer learning that is learnercentered,(10) than children, who have fewer experiences and preestablished beliefs. Instructors should choose methods that are appropriate for their students. The goal is to help each student understand why a mathematical concept is important to learn, how to navigate information to be learned, and how the topic relates to his/her experiences.(11)
In general, learning styles can be categorized according to different personality or cognitive trait characteristics. There are three sensory types of learning styles: auditory (hearing), tactile (doing), and visual (seeing). Other learning styles are extensions of these three basic styles. Most mathematics instructors are visual, abstract, and individual learners. Learning styles for developmental mathematics students are visual, tactile concrete, auditory, and social. (12) Students may exhibit all or many of the characteristics at any one time. Preferences for one style or another may be strong, moderate, or mild.
An individual’s learning style can be identified using available instruments. Some students have a different learning style for mathematics than for other academic subjects, such as English or history. Therefore, to identify a student’s mathematics learning style, it is important to identify and use an inventory specifically designed for mathematics.(13) Once a mathematics learning style has been identified, faculty can help students employ one or more of the following strategies outlined in Table 3 to maximize their learning of mathematics.
Table 3. Selected Learning Styles Characteristics and Strategies for Students(14)
Learning Style Characteristics: 
Strategies for Students: 

Active/ 
Retains and understands information as a result of doing something manual or involving the sense of touch 

Active/ 
Retains and understands information as a result of discussing or explaining to others 

Analytic 
Learns concepts and rules from experts 

Dynamic 
Learns by exploring and looking for other possibilities for solving problems 

Global 
Learns in large jumps, absorbs material randomly, is able to solve complex problems quickly and in novel ways 

Innovative 
Learns mathematics by personally relating mathematics to hisself/herself using feelings 

Intuitive 
Discovers possibilities and relationships, is comfortable with abstractions and mathematical formulations, dislikes memorization and routine calculations 

Reflective 
Thinks about information quietly first and prefers to work alone 

Sensing/ 
Learns facts by connecting concepts to realworld situations; prefers to see the usefulness and practical application of mathematics 

Sequential 
Understands linear steps and follows logical paths to find solutions 

Verbal 
Prefers written and spoken explanations 

Visual 
Remembers pictures, diagrams, flow charts, formulas, and procedures 

Students and faculty need to work together to understand and address a student’s learning style(s) and be open to trying multiple instructional strategies to maximize each student’s learning in mathematics. Mathematics education should focus not only on reinforcing areas of student strengths, but also on effective learning strategies to enhance student performance in less dominant areas.(15) Professional development in how to use multiple approaches in instruction that address the complete range of learning styles should be provided to faculty. Once faculty are knowledgeable about learning styles and trained to respond to them, they often feel more comfortable using multiple instructional strategies in their classrooms. Students who discover, understand, and apply study skills and learning strategies to complement their learning style are more likely to become more efficient in learning mathematics and making sense of new information.
Students will be expected to:
Implementation recommendation: Students and faculty will be aware of different learning styles and implement supportive strategies to maximize student learning in mathematics. 
Actions to support this recommendation
Faculty actions:
Departmental/Institutional actions:
...a teacher of mathematics has a great opportunity. If he fills his allotted time with drilling his students in routine operations he kills their interest, hampers their intellectual development, and misuses his opportunity...if he challenges the curiosity of his students... and helps them to solve their problems with stimulating questions, he may give them a taste for, and some means of, independent thinking. 
George Polya, How to Solve It, 1973, p. v 
Becoming an efficient, independent problem solver should be a goal of every mathematics student. But for many students, mathematics is viewed as a “string of procedures to be memorized, where right answers count more than right thinking.”(16) Authentic problem solving does not necessarily involve memorizing procedures and usually involves being motivated to solve the problems.(17)
“…good problemsolving behavior usually is not fostered by having students imitate how teachers solve problems. Because teachers typically demonstrate only correct moves, students often come to view problem solving as that of delving into a mysterious bag of tricks to which only a select few are privy.”(18)
To build problemsolving skills, faculty need to engage students actively in the learning process, create opportunities for exploration, and help them recognize that there may not be a rule to memorize or algorithm to follow for a given problem.
Expert problem solvers have access to rich, wellconnected knowledge of mathematical concepts and possess confidence following a long history of successful problem solving. They also have an ability to imagine and conjecture possible solution paths, to monitor their progress and dynamically revise or abandon solution paths, and to verify that a solution is reasonable and makes sense. In contrast, developmental mathematics college students rarely plan a solution in advance, may demonstrate an inability to consistently monitor their progress, and have varying degrees of success recognizing that a solution attempt is not progressing toward the desired goal.(19) When their initial strategy is not productive, these students have difficulty switching to an alternative strategy. Faculty and students need to take these characteristics into consideration and employ and engage in classroom activities that focus on boosting students’ confidence and building a reservoir of problemsolving strategies. When students are given opportunities to use multiple approaches to solve problems, they come to recognize that mathematics is more than computation or getting the single right answer–it is a balance of process and product–a combination of good thinking and meaningful answers.
Students will be expected to:
Implementation recommendation: Faculty will be intentional and persistent throughout every mathematics course in helping students improve their problemsolving skills. 
Actions to support this recommendation
Faculty actions:
Departmental/Institutional actions:
The beliefs and attitudes that students bring with them to the classroom play a major role in how they learn mathematics. Some students believe that mathematics is about computation and that they are to find the correct answer in five minutes or less. They believe that they are to be passive in the learning process. They may also view mathematics as a collection of rules, facts, skills, and algorithms that need to be memorized. Some students think that mathematics is meaningless when there is a lack of context.(20) College mathematics students often believe that they should accept procedures without trying to understand the concepts, because they feel they are not capable of creating mathematics themselves.(21)
Attitudes toward mathematics can create either a feeling of confidence or anxiety that may have a positive or negative effect on mathematical behavior.(22) “Math anxiety” is described as a feeling of dread that is experienced when a person attempts to understand and solve mathematics problems. Factors such as age or maturational level, relationship between student and teacher, and the nature of the learning environment, including instructional methods used and learning resources available, influence why mathematics anxiety occurs.(23) Prior experiences in mathematics often play an important role. This anxiety is a major concern for many college students, particularly females and those with weak mathematics backgrounds.
Your goal...should be to guarantee every student math mental health, namely, the willingness to learn the math they need when they need it. 
Sheila Tobias, Math Mental Health, College Teaching 39(3), 1991, p. 93. 
Depending on the degree of mathematics anxiety, the student’s fears can develop into “learned helplessness,” the belief that one is unable to do mathematics at all.(24) Learning style issues can increase anxiety. A student who is predominantly a tactile learner may feel bewildered when mathematics is presented as strictly symbol manipulation. As a result, faculty and students should work together to identify mathematics anxiety and manage the learning process. Strategies for students to cope with mathematics anxiety can be grouped into four categories as noted in Table 4. All four categories are beneficial, but Approach Strategies have been shown to be most successful.(25) Faculty can assist students in overcoming and managing their anxiety by suggesting that students engage in one or more of the following actions.
Table 4. Strategies for Coping With and Helping to Alleviate Mathematics Anxiety(26)
Strategy  Student actions: 
Approach Strategies 

Avoidance Strategies 

Social Support Strategies 

Relaxation Strategies involve reducing stress through relaxation and selfcontrol techniques 

Students will be expected to:
Implementation recommendation: Students, faculty and support staff will understand the influence of students’ attitudes toward learning mathematics and employ strategies to help alleviate mathematics anxiety, build confidence in solving problems, and maximize student learning in mathematics. 
Actions to support this recommendation
Faculty actions:
Departmental/Institutional actions:
The physical environment of the classroom and the support services available outside of the classroom influence student success in mathematics. Every classroom develops its own social characteristics.(27) The institution needs to create the best environment for the learning of mathematics and support the characteristics of social interaction. The classroom layout, furniture, and the ease of bringing technology into the classroom all contribute to the learning of mathematics. As an example, classroom lighting needs to be flexible to support the use of technology and may require multiple light switches and the ability to dim the lights.
...the classroom environment communicates subtle messages about what is valued in learning and doing mathematics. 
National Council of Teachers of Mathematics, Principles and Standards for School Mathematics, 2000, p. 18 
While most formal mathematics instruction takes place in a physical classroom, the boundaries and practices of the traditional classroom are being redefined. In the virtual classroom of distance education, the roles of the student and faculty are changing. Because students and faculty may be separated by time and location, students need to accept even more responsibility for their learning. In turn, faculty need to be even more available and responsive to students, utilizing alternative communication tools such as voice mail, email, fax, electronic blackboards, and discussion groups.
Communication of mathematical ideas can extend beyond the classroom door. Learning “occurs within the broader social system that pervades the campus.”(28) Thus, mathematics departments need to look for ways to encourage facultystudent and studentstudent interaction outside of the mathematics through math clubs, local internships, speakers, mathematicsrelated field days, mathematics contests, study groups, and peer tutoring.
Students can also benefit from a college tutoring center or mathematics resource center, staffed by qualified, trained tutors who themselves are students or employees of the college. Successful mathematics centers provide the following:
An academic testing center can supplement classroom activities by offering outofclass testing, makeup testing, and placement testing. From the classroom to the testing center, from the math club to the tutoring center, a successful environment is the result of careful planning and input from mathematics faculty and cooperation and commitment of everyone within the institution.
Students will be expected to:
Implementation recommendation: Institutions will provide appropriate physical facilities and academic support resources to promote student success in mathematics and complement learning experiences. 
Actions to support this recommendation
Faculty actions:
Departmental/Institutional actions:
Students, faculty, and institutions play important roles in creating productive learning environments to learn mathematics. Strategies for addressing initial placement into mathematics courses, the needs of the diverse student population, differences in student learning styles and problem solving skills, the impact of mathematics anxiety, everchanging instructional formats, and planning for facilities and resources are best managed when all stakeholders actively participate and are guided by research. Mathematics faculty should set high academic goals for all students, complemented by programs and processes that help students achieve those goals.
The Implementation Standard for Student Learning and the Learning Environment, along with the recommendations presented in this chapter, can help to put the Standards for Intellectual Development from Crossroads in Mathematics into practice. Students can be successful in mathematics when students, faculty, and institutions collaboratively develop strategies, constructively confront the changing mathematics environment, and work to implement the actions in the following chapters. However, institutions need to provide the academic resources for faculty and student support personnel necessary to sustain and improve learning in mathematics. The results of research summarized in this chapter, as well as lessons learned by experienced practitioners, provide guidance to students, faculty, departments, and institutions for improving mathematics instruction in the first two years of college.
Implementing the Standards 

Student Learning and the Learning Environment Faculty and their institutions will create an environment that optimizes the learning of mathematics for all students. 

At a standardsbased institution, the faculty: 









At a standardsbased institution, the mathematics department andthe institution 









